Consulting Programs
CHOOSE YOUR LEVEL OF ENGAGEMENT.
Three programs built around where you are and where you want to go. Every level includes direct access, real accountability, and industry-specific consulting from people who understand automotive repair.
THE SHOP LEGACY METHOD
Every program follows the same proven progression — Control, Build, Freedom. You start by getting visibility and accountability into your numbers. You build by developing your people and processes. You achieve freedom when your business operates without you making every decision.
For owners who need better visibility, goals and accountability. If you don't have clear numbers, weekly goals, or a system for tracking performance — this is where you start.
Outcome
Know where your business stands, where it needs to go, and what the team needs to accomplish.
What's Included
- 90-day performance audit
- KPI review — sales, ARO and car count
- Labor and parts gross profit analysis
- Technician billed hours review
- Payroll review and benchmarking
- Monthly, weekly and daily goal setting
- Weekly scorecard development
- Weekly 60-minute strategy call
- Technician and advisor goal setting
- Pay-plan review
- One custom SOP or tool per month
Everything in Starter, plus hands-on coaching for your managers, advisors, and technicians. This is where you stop being the only one who can run the shop.
Outcome
Build stronger people, stronger processes and consistent execution.
What's Included
- Everything included in Starter
- Manager coaching and development
- Service advisor coaching
- Technician scorecards
- Advisor scorecards
- Workflow analysis and improvement
- Sales-process review
- Inspection process development
- Pricing and margin review
- ARO strategy and improvement
- Capacity planning
- Pay-plan and incentive development
- Hiring systems and interview scorecards
- Employee onboarding process
- Leadership meeting structure
- Up to three custom SOPs or tools per month
The highest level of support. This is what it looks like to have an outside automotive operating partner — someone invested in your business at the ownership level.
Outcome
Build a company that performs and grows without the owner controlling every decision.
What's Included
- Everything included in Starter and Growth
- Weekly ownership strategy sessions
- GM and leadership coaching
- Monthly P&L review
- Budgeting and forecasting
- Organizational planning
- Multi-location analysis
- Staffing strategy
- Compensation strategy
- Management hiring assistance
- Quarterly planning sessions
- Customer retention strategy
- Capacity analysis
- Owner-dependency reduction plan
- Leadership development program
- Ongoing SOP development
- Priority communication access
- Quarterly on-site visit
Let's Talk
NOT SURE WHICH PROGRAM IS RIGHT FOR YOU?
Book a complimentary Shop Strategy Call. We'll review your numbers, understand your situation, and recommend the right level of engagement for where your business is today.
BOOK A SHOP STRATEGY CALL